Delivery and returns
Delivery and returns
How ordering, delivery and returns work while we take orders by message.
Delivery
Delivery times
Confirmed when you order
Send us your location with your order and we will tell you when it can arrive.
Delivery charges
Confirmed when you order
The delivery charge depends on your location and the size of your order. We confirm it before you pay.
Payment
- Online payment is not available on this website yet.
- We confirm the payment options with you when you place your order.
- Nothing is charged until you have confirmed your order with us.
Festival season. Delivery can take longer around Dashain and Tihar. Please order early.
Damaged orders
If your order arrives damaged, take a photo of the box and the product and send it to us as soon as possible. We will sort it out with you.
Returns and refunds
Because our products are food, please contact us before returning anything. Our full returns policy will be published on this page.
Questions about an order? Contact us and we will help.